SMS Terms & Conditions

1. Introduction

Welcome to ESCO, Inc. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our SMS services.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from ESCO, Inc. at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes, and no mobile opt-in data is shared.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

• Customers: Appointment reminders, technician dispatch/arrival updates, billing notices, policy updates, and related service communications.
• Employees: Time off requests, staffing and scheduling, office/admin updates, office protocol updates, and staff meeting reminders.

4. Opt-In Method

You may opt in to receive SMS messages in the following ways:

• By filling out a website form (e.g., our Schedule Service form) and providing your phone number.
• Employees: by providing consent directly to ESCO, Inc. management as part of onboarding or internal communications setup.

5. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" to any text message, or contact us directly at (518) 482-0375 or info@escohvac.com.
• You can review our Privacy Policy and these SMS Terms & Conditions at any time.
• Message frequency may vary.