Privacy Policy

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you contact us through our website, phone, or email, or request a service appointment, we may collect personal information that you provide, including your full name, company name, phone number, email address, and facility or mailing address.
• Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Communicate with You: We use your contact information to respond to your inquiries, schedule and dispatch service appointments, send appointment reminders and billing notices, and keep you informed about your service request or our services.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

3. Information Sharing and Disclosure

SMS consent is not shared with third parties for marketing purposes. No mobile opt-in data is shared.

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for third-party marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with our service providers who perform services on our behalf, such as scheduling/dispatch software, payment processing, or technical support. These service providers are contractually obligated to protect your information and use it only for the services they provide.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information below.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.